| All orders are shipped via Canada Post, Greyhound (choose pick up and indicate
you would like Greyhound in the comment field) or UPS. This includes $100 shipping insurance and delivery confirmation (tracking).
Essential Oils, Fragrance Oils and cleansers cannot be shipped via airmail, so please keep this in mind when choosing your shipping option.
If you select air (Express, Priority) as your shipping method when checking out, we will still ship expedited. Generally heavy orders are
most cost effective when shipped via UPS or Greyhound. We do ship internationally, however
due to the nature of some items, we cannot ship these to every country. All international orders will be shipped via UPS. If you are unsure
whether an item is restricted (or regulated) please contact your proper border authority prior to placing your order. We will not accept liability
for items seized at the border. We reserve the right to not ship to some countries or regions we feel are risky. To set up an international account
on our website please email us. All customs, brokerage and duty charged are the responsibility of the recipient.
Pick Up Orders: Please email randi@creationsfromeden.com to
make arrangements to pick up your order. As of January 12, 2010, pick up hours are Monday to Friday 9am to 1pm and then again from 4pm until 7pm.
Saturday pickup is also available between the hours of 9am and 11am. If you must pick up your order outside these scheduled time frames, a
$20 "family interruption fee" will apply. Lye: Being that lye (caustic soda, sodium hydroxide) and denatured alcohol are hazardous substances
we cannot ship these items. Arrangements must be made to pick these items up. PaymentAll prices are in Canadian dollars.
Accepted payment methods include Cash (pickup orders), cheque, Canadian money order, Visa, MasterCard, and PayPal. If you are a Servus credit Union member
we will also accept a bank transfer.
International customers must pay via PayPal in Canadian funds. To pay by cheque or money order
please email randi@creationsfromeden.com to make payment arrangements. Note: Orders will not
be released or shipped until payment clears. For more information and our full policy list please click here.
Shipping Packaging: At Creations from Eden we try to utilize recycled boxes, bubble wrap and
other recycled or recyclable packaging to help protect our environment. Please do not feel insulted if you receive your items in a case lot box
from granola bars or the like. As they say, reduce, reuse, recycle. This is one way Creations from Eden can help protect our environment. And yes,
we will recycle your excess boxes, packing peanuts and bubble wrap! |